Frequently Asked Questions

Yes, maids.cc is licensed by the Ministry of Human Resources and Emiratization (MOHRE). All our services follow government regulations for domestic worker employment. You can find us listed among the licensed centers on the official MoHRE website.

Under UAE law, engaging with an unlicensed maid agency exposes you to severe legal and financial consequences, including fines, potential bans, and liability for unlawful recruitment. The government has intensified enforcement against unlicensed operators, and clients found dealing with them are not exempt from penalties. By working with a fully licensed provider such as maids.cc, you ensure that every step is compliant with Ministry of Human Resources & Emiratisation (MoHRE) regulations. This protects you from risk and guarantees that all documentation, contracts, and processes are legally valid. For full transparency, you can review the official government list of licensed domestic worker centers.

No. Unlike private sponsorship, where you assume full legal and financial responsibility for the worker, all liability rests with maids.cc as the licensed agency. We handle every legal requirement on your behalf: drafting and enforcing MoHRE-approved contracts, processing salaries exclusively through the Wage Protection System (WPS), and providing mandatory health insurance and benefits. This structure ensures you, as the client, are fully shielded from disputes, claims, or penalties. In simple terms, you enjoy the service without carrying the legal burden.

If you already have a maid and just need to get her a visa, we'll handle all the paperwork, the medical exam, the Emirates ID, salary processing, etc. Her 2-year UAE visa is issued for AED 8,500 + AED 160 per month.

If you'd like to hire a maid, our service starts from AED 2,700/month. Just WhatsApp us your preferences, view maid videos, and hire your favorite. We'll make sure she arrives at your residence on the same day. Keep her on our visa and you'll enjoy unlimited free replacements, no deposits, and the freedom to cancel anytime.

If you already have a maid and just need to get her a visa, simply send us a photo of your Emirates ID along with your maid's passport.

To hire a full-time maid, you only need your Emirates ID.

We're the only company in the UAE that issues a residency visa in just 7 days, starting from the moment we receive your documents and payment. From medical exams to biometrics and paperwork, we take care of everything so the process is fast, simple, and stress-free.

If the maid you selected isn't the right fit for your home, you can easily request a free replacement anytime on WhatsApp. We maintain a wide selection of available maids, so you can choose someone new who better suits your preferences. No additional charges. No delays.

You can cancel anytime by reaching out to us through WhatsApp. We'll stop all payments immediately. No notice period and no penalties.

Yes, we can. If your maid is currently outside the UAE, we'll handle the entire process to bring her in. Once she arrives, we'll process her residency visa for AED 8,500 plus AED 160 per month. The entire experience is smooth and fully managed by us, and if she doesn't arrive for any reason, you'll receive a full refund.

You can find maids.cc kiosks in 15+ Dubai locations including Mall of the Emirates, Festival City, Palm Jumeirah Nakheel Mall, Dubai Hills Mall, and Bay Avenue (Business Bay). All locations offer maid visa services, replacements, and full-time hiring support.

⏱️ Working Hours: Most locations operate 10 AM – 10 PM, with extended hours on weekends.

We serve residents across Abu Dhabi at 6 premium locations including Marina Mall, Yas Mall, Reem Mall, and World Trade Center. All branches are open daily from 10 AM – 10 PM and provide full maid hiring and visa application services.

No appointment needed. All branches accept walk-ins during business hours. Our kiosks are open daily from 10 AM – 10 PM (with extended hours on weekends at select locations). You can simply visit any of our 21+ locations across Dubai and Abu Dhabi for maid visa services, replacements, and full-time hiring support.